Customer’s early boarding fee claim eludes airline’s ADA preemption defense
Klutho v. Southwest Airlines Co. (E.D. Mo. Nov. 13, 2020). In his state court class action complaint, the plaintiff alleged that Southwest had canceled his flight and rebooked him on another flight but did not refund the fee he had paid for “EarlyBird Check-In” on the canceled flight, requiring him to pay an additional fee … More Customer’s early boarding fee claim eludes airline’s ADA preemption defense